This answer to this question can be found at the "Product Details" of our official website, or through contacting us. Within the warranty period, Qingdao Cinderella Hair Products Co.,Ltd will conduct repairs or replacement free of charge if the following conditions occur: malfunction as described in the contract at the time of purchase, defective components, defects in workmanship, etc. However, as for the damage due to misuse, abuse, negligence, or casualty (e.g., fire), acts of God (including but not limited to lightning, flood, tornado, or hurricane), and consumable parts, we are not liable for offering the warranty service.
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